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Managed Email Deliverability

Your emails are landing in spam.
Stop guessing why.

Forensic email infrastructure work for B2B businesses where every missed inbox is a missed deal. We diagnose what's actually broken, implement the fixes, and monitor the result so it stays fixed. 25+ years in email infrastructure. Specialized practice.

Book a free consultation Start with a $1,500 audit
Diagnose.

Find every gap in your email infrastructure. Authentication, blacklists, ESP setup, content patterns, the whole stack.

Fix.

Implement the corrections that move inbox placement, ordered by revenue impact. Audit-only or full project scope.

Monitor.

Continuous DMARC processing, blacklist alerts, monthly reviews. Stop deliverability from degrading silently again.

The longer it goes, the worse it gets.

By the time deliverability "feels off," most issues have been quietly costing revenue for months. The data is consistent across the industry.

7.6%
Of B2B domains have DMARC enforced. The other 92% are exposed to spoofing and silent inbox failures.
Source: Valimail 2024 Email Fraud Landscape
50.7%
Average inbox placement rate at Office 365 across B2B senders. Half your emails to Outlook are silently failing.
Source: Validity Email Benchmark Q4 2024
$1.2M
Estimated annual revenue impact of a 15% inbox placement drop for a typical B2B SaaS sending 100K emails/month.
Modeled from B2B email benchmarks
Bad deliverability isn't "low open rates." It's deals you never see, conversations that never start, and pipeline that simply doesn't show up. You don't lose it loudly. You just stop winning. — On Why Most Teams Don't Catch the Problem Until It's Costly
What we cover

Full email infrastructure, end to end.

We don't just look at one piece of the puzzle. Deliverability is a system, and fixing it requires touching every layer. Here's what's in scope on every audit and retainer.

SPF / DKIM / DMARC authentication

Record analysis, SPF flattening when needed, DKIM key strength and selector coverage, DMARC enforcement progression from p=none → p=quarantine → p=reject in a controlled 90-day rollout.

Blacklist monitoring & reputation

Continuous scanning across 90+ real-time blackhole lists with automated alerts. Google Postmaster and Microsoft SNDS integration where access permits. Delisting paths and root-cause analysis for recurring listings.

DNS & supporting infrastructure

MX records, reverse DNS (PTR), MTA-STS, TLS-RPT, BIMI where applicable. The supporting cast that doesn't get attention until it fails. We check everything that touches the path from your sending server to the recipient's inbox.

Aggregate report processing

DMARC aggregate reports are the data that reveals what's actually happening to your email. Most teams set them up and never read them. We process them monthly, surface anomalies, and turn the raw XML into actionable findings.

ESP configuration & sending hygiene

Whether you're on HubSpot, Mailchimp, SendGrid, GHL, or sending direct, we audit domain authentication inside the ESP, dedicated vs shared IP decisions, warmup state, sending volume distribution, and list segmentation.

List health & engagement

Bounce rate analysis, complaint rate monitoring, suppression list management, list verification recommendations. High deliverability with a bad list is impossible. We address both sides.

Representative Case

A 40-person SaaS company couldn't figure out why their enterprise leads went cold.

Open rates looked normal at 22%. Click rates were down but inside acceptable range. Reply rates were the tell. Outbound sequences targeting enterprise contacts at Fortune 500 accounts were getting almost zero engagement. The sales team blamed the market. The CMO blamed targeting. The truth was simpler.

An audit of the sending infrastructure surfaced two compounding failures. The company's SPF record had grown to 11 DNS lookups against a hard limit of 10. Every email exceeded the lookup threshold, which caused Microsoft Exchange Online to treat SPF as "permerror" and discount the domain's authentication score. At the same time, DMARC was set to p=none with no aggregate reporting, meaning nobody had visibility into the silent failures piling up at Outlook.com and Office 365 inboxes — exactly where the enterprise targets received their email.

The fix was a 6-week project. SPF flattening with macros to stay under the lookup ceiling. DKIM selector cleanup. DMARC reporting enabled, then enforcement progression from none to quarantine to reject across 90 days. Continuous monitoring on the back end so the team could see the recovery in their own dashboard.

Outcome: Inbox placement at Office 365 recovered from an estimated 38% to 84% over 60 days. Reply rates on enterprise sequences increased 4.2x. The company attributed ~$180K in recovered pipeline over the following quarter to the deliverability work.

// Representative case based on common B2B SaaS deliverability patterns. Specific client details anonymized. Outcomes vary based on starting infrastructure state.

How engagement works

Three steps. No long sales cycle.

From first conversation to active engagement in under two weeks. No proposals over multiple meetings, no procurement theater, no "let me circle back with my team."

1
Same day

Confidential consultation

15-minute Zoom call. You describe what's broken, we diagnose the obvious gaps live, and we tell you whether we're the right fit. No proposal. No pressure. If we can't help, we'll say so and point you somewhere useful.

2
$1,500 fixed

Deliverability audit

Full infrastructure review delivered as a written report within 7 business days. Prioritized fixes ordered by revenue impact. Yours to keep whether you continue with us or not. Most clients see immediate fixes worth more than the audit cost.

3
Project or retainer

Implement & monitor

Project-based for one-time fixes ($2,500-$5,000 scoped after audit). Monthly retainer for ongoing operations and monitoring. All retainers are month-to-month, 30-day cancellation. Lock-in is doing good work, not paperwork.

Pricing

Transparent on entry. Sized to your scope.

Fixed price on the audit so you know exactly what you're committing to. Retainers scoped to your actual sending volume and domain count, no "Enterprise: contact us" black box.

Entry
Deliverability audit
$1,500 one-time

Full infrastructure review. Written report with prioritized fixes.

  • SPF / DKIM / DMARC analysis
  • 90+ RBL blacklist check
  • ESP & authentication review
  • List health & engagement analysis
  • 5-7 business day delivery
Book consultation
Retainer
Managed deliverability
From$3,500/mo

Continuous management. Monthly DMARC review. Blacklist alerts. Infrastructure fixes as needed.

  • Single domain or small portfolio
  • Monthly aggregate report processing
  • Real-time blacklist alerting
  • Monthly performance review
  • Month-to-month, 30-day cancel
Discuss scope
Enterprise
Multi-domain managed
From$6,500/mo

For agencies and MSPs managing 10+ client domains. White-label reporting included.

  • 10+ domain portfolio coverage
  • White-label monthly reports
  • Per-domain DMARC processing
  • Priority response SLA
  • Quarterly business review
Discuss scope

Project-based fixes available between $2,500 and $5,000 depending on scope, defined after the audit. Book a consultation for a tailored quote.

FAQ

Common questions about deliverability work.

Best outcome possible. Knowing your stack is solid is worth $1,500 — it lets you stop worrying about deliverability and redirect that attention to actual growth work. We've delivered audits that found a few small optimization wins and nothing structurally wrong. Those clients walked away with confidence, which is the actual deliverable.
Tools surface data. We surface decisions. A DMARC monitoring tool tells you what's happening; it doesn't tell you what to do about it, in what order, with what trade-offs. The tool subscription is $200-$500/mo and you still need someone to interpret the data. The retainer includes the interpretation, the implementation, and the monitoring. For most B2B operations, retainer math beats tool-plus-FTE math.
ESPs handle the sending mechanics. They don't audit your authentication, manage your DMARC progression, monitor your blacklists across 90+ RBLs, or interpret your aggregate reports. ESP support teams can answer "did this email send" but not "why are 38% of our enterprise emails landing in spam at Office 365." Those questions are outside the platform's scope.
Audit fixes (SPF cleanup, DKIM correction, missing DMARC reporting) typically show measurable inbox placement improvement within 7-14 days of implementation. Full DMARC enforcement progression takes 60-90 days because the protocol itself requires staged rollout. Anyone promising overnight deliverability transformation is selling you something fake.
Yes, but with conditions. Cold outbound infrastructure is a specialized subset of deliverability work — different sending patterns, different warmup requirements, different blacklist exposure profile. We work with cold email operators who are sending volume responsibly, who have suppression list discipline, and whose use case is legitimate B2B prospecting. We don't work with spray-and-pray operations.
Yes, and that's actually where deliverability work gets most valuable. Multi-domain operations (a primary domain plus warmup domains, plus subdomains for transactional vs marketing) have failure modes that single-domain setups don't. The multi-domain managed retainer at $6,500/mo is specifically structured for portfolios of 10+ domains.
Totally valid path. The audit report includes everything needed for self-implementation — specific DNS record changes, ESP configuration steps, DMARC progression timeline. We're available for spot questions at $250/hour if you hit a wall during implementation. No retainer pressure if self-fix is the right choice for your operation.
Month-to-month service agreement. 30-day cancellation notice. No annual contracts, no auto-escalating pricing, no penalty for ending early. Retention is earned by results, not enforced by paperwork.

Get an answer on your deliverability.

Book a 15-minute consultation. Bring your domain. We diagnose live and tell you whether you have a real problem or just normal email noise. No proposal theater.

Book a free consultation Email about a $1,500 audit

Other Services

We also offer managed marketing & CRM operations, managed IT services, and custom development. If your problem spans more than just deliverability, mention it on the consultation.

FAQ

Common questions.

Every retainer has a dedicated senior lead managing the account. We maintain documented runbooks for every active engagement, automated monitoring that keeps watching when nobody's at the keyboard, and 48-hour notice for any planned coverage gaps. For true emergencies, retainer clients receive a direct escalation protocol on day one. The engagement is designed for continuity and outcomes, not vendor handoffs.
Agencies sell you a senior expert in the pitch and assign you a junior account manager after you sign. Their margin model requires it. Our practice is structured differently: every hour billed is senior technical work on your account, not a strategist overseeing a contractor in a different time zone. We keep a deliberately limited client roster to maintain this. If we're at capacity, we'll say so on the consultation.
Most clients start with one. Deliverability is the most common entry point because it has the most measurable revenue impact. We scope retainers to what you actually need; nothing forces you into a bundle. Bundles exist because some clients want one provider covering email, CRM, and IT instead of three separate vendors. If that's not you, single-discipline retainers work fine.
Consultations: usually within 5 business days of booking. Audits: kick off the week after engagement is signed. Retainers: 2-week onboarding period to get access, document your environment, and identify immediate priorities, then we're live. For true emergencies (active deliverability collapse, security incident in progress), we can compress this.
Yes, when it makes sense. We're not going to fire your MSP just to bill you more. If you have an IT firm handling endpoints and you want us specifically for email and DMARC, we'll work alongside them. The line: we'll work with vendors who do their job. We won't work alongside vendors actively damaging your infrastructure.
Audits and projects: signed Statement of Work with fixed scope, fixed fee, defined deliverable. Retainers: month-to-month service agreement with 30-day cancellation notice. No annual contracts, no auto-escalating pricing, no penalty fees for ending early. The retention strategy is doing good work.
The 7 free diagnostic tools at thebrhub.com are free, always. Use them. The CORE platforms (DeliverCORE, RampCORE, VerifyCORE) are in active development; some have waitlists, some are coming soon. Retainer clients get access to the platforms as part of their engagement. Pure-SaaS purchase paths for those tools will exist eventually but aren't the current offer.
Book the consultation anyway. Most B2B operational problems map to one of these four categories even if they don't sound like it at first. If yours genuinely doesn't fit, we'll tell you on the call and point you somewhere useful. We're not going to invent a service line to keep you in the door.

Ready to stop juggling vendors?

Book a free 30-minute consultation. Bring your worst stack problem. Leave with a real diagnosis and a clear next step, paid or not.

Book a free consultation Email about a $1,500 audit